Privacy Policy

Website Privacy Policy

Effective Date: 26 August 2025
Last Updated: 26 August 2025

1. Introduction

Doncaster Mustangs ("we," "us," "our," or "the Club") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://doncastermustangs.co.uk or interact with our services.

Company Details:

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Registration Details: Information provided when signing up for training, membership, or events
  • Payment Information: Billing details for memberships, merchandise, or event tickets
  • Communication Records: Messages sent through contact forms, emails, or customer service interactions
  • Marketing Preferences: Your preferences for receiving communications from us

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Data: IP address, browser type, operating system, referring URLs
  • Usage Data: Pages visited, time spent on site, click patterns, device information
  • Location Data: General geographic location based on IP address

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Core Club Operations

  • Managing memberships and player registrations
  • Organizing training sessions, matches, and events
  • Processing payments for memberships, merchandise, and tickets
  • Communicating important club updates and fixture information

3.2 Marketing and Communications

  • Sending newsletters and promotional materials about club activities
  • Promoting sponsorship opportunities to local businesses
  • Sharing news about "The Herd" and club achievements
  • Engaging with our community of players, coaches, and supporters

3.3 Website Functionality

  • Improving website performance and user experience
  • Providing customer support and responding to inquiries
  • Analyzing website usage to enhance our digital presence

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent: When you provide explicit consent for marketing communications
  • Contractual Necessity: For membership services and event participation
  • Legitimate Interests: For club operations, website functionality, and community engagement
  • Legal Obligation: When required by law or regulatory requirements

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

  • Payment processing and financial transactions
  • Website hosting and technical support
  • Email marketing and communication services (including OneSignal, which collects emails submitted via our website contact forms and newsletter signup forms for the purpose of sending notifications, updates, and relevant communications related to the team and its events)
  • Event management and registration platforms

5.2 League and Regulatory Bodies

We may share relevant information with:

  • BAFA (British American Football Association) National Leagues
  • Insurance providers for player coverage
  • Venue operators and match officials

We may disclose your information when required by law, court order, or to protect our legal rights and interests.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission protocols
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure payment processing systems

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typical retention periods include:

  • Active Members: Duration of membership plus 7 years for financial records
  • Marketing Contacts: Until you unsubscribe or request deletion
  • Website Analytics: Anonymized after 26 months

8. Your Rights

Under GDPR and UK data protection law, you have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Revoke consent for marketing communications

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website performance and usage patterns
  • Provide personalized content and experiences
  • Enable social media features and integrations

You can manage cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy.

Our website may contain links to external websites operated by third parties, including sponsors, partners, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

12. International Data Transfers

If we transfer your personal information outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Doncaster Mustangs
Email: hello@doncastermustangs.co.uk
Phone: +44 7976 229447
Address: Wheatley Hills RUFC, Doncaster,
South Yorkshire, England

For data protection matters specifically, you can also contact our Data Protection Officer at: data@doncastermustangs.co.uk

15. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with data protection law.

ICO Contact Details:
Website: https://ico.org.uk
Phone: 0303 123 1113

This Privacy Policy forms part of our commitment to transparency and data protection. By using our website and services, you acknowledge that you have read and understood this policy.

OUR SPONSORS

Supporting the Doncaster Mustangs

Rampart Construction Ltd logo

Rampart Construction Ltd

Rampart Construction Ltd is a Doncaster‑based, second‑generation building company operating across South Yorkshire and beyond. They deliver full project and site management and an extensive range of construction services including new builds, home extensions (side‑return, rear‑facing, wraparound, single and double‑storey), property renovations, comprehensive property repairs (including insurance work for fire, flood and oil remediation), brickwork and boundary walls, roofing, window and door installations, plumbing, electrical, carpentry and more. Rampart pride themselves on “Quality Building Work, on Budget, on Time, Every Time,” and hold recognised industry credentials and accreditations that reflect their professional approach. Why this partnership matters Rampart’s sponsorship is more than an act of selflessness, it’s an investment in the future of the Mustangs. Their backing strengthens the club’s capacity to improve facilities, support youth and development pathways, enhance coaching and equipment, and expand our community outreach programmes. With Rampart’s practical know‑how and local presence, we’re better placed to develop the infrastructure our players and volunteers need to compete, train safely, and grow the sport in South Yorkshire. Immediate impact & what to expect Matchday visibility: Rampart will be a central presence across our matchday branding and communications, raising awareness of their support and helping increase the club’s profile. Community events: Expect joint community initiatives, coaching sessions, youth outreach and local events where Rampart’s local reach will help us bring more people into the game. Long‑term development: A main sponsor with local construction expertise opens new opportunities for facility projects and strategic improvements. Sponsorship event. Suggested messages from leadership Club: “Rampart’s support is monumental for the Mustangs. Their commitment to their work and us as a team will help us build a stronger club for every player and supporter.” Rampart: “We’re proud to back the Mustangs and invest in local sport. This partnership reflects our commitment to Doncaster and the wider community.” How to contact Rampart For enquiries about Rampart’s services: call 07949 267054 or visit their website. To support the Mustangs or get involved with upcoming events, follow the Doncaster Mustangs site and social channels. Welcome to the Herd! This partnership is a real milestone — thank you to Rampart for believing in our club and our community. Keep an eye on our channels for event dates, behind‑the‑scenes updates and ways to be part of this next chapter.

Interested in becoming a sponsor?

Support the Doncaster Mustangs and gain exposure for your business. Join our family of valued partners and make a difference in our community.

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